Please take a moment to fill-out our short survey if you are an A.J. Baynes customer or carrier.

We continue to strive to improve the quality of service we provide to you, and your feedback is important to us. After completing the survey, if you have not answered any of the questions as "Yes," please call A.J. Baynes at 1-800-365-3366 with your concerns, and request the Customer Service Department.

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Professional Information * Indicates Required Fields First Name* Middle Name  Last Name* Title/Position* E-mail Address* Company Name* Business Type -- select -- 3 PL Carrier Railroad Consumer Goods Industrial Healthcare Automotive Technology Other Annual Sales (USD) -- select -- $1 – $½ million $½ million – $1 million $1 million – $5 million $5 million – $10 million $10 million – $25 million $25 million – Up

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Telephone Numbers    Area Phone No. Ext. Type Office Home Pager Cell Fax Toll-Free Office Home Pager Cell Fax Toll-Free

 

Questions *1.  Does your organization utilize our 24-hour dispatch?  Yes       No       Not Applicable Comments: *2.  Does your organization receive timely response and friendly service every time they speak to one of our associates?  Yes       No       Not Applicable Comments: *3.  Are you currently utilizing EDI transactions send/receive with A.J. Baynes?  Yes       No       Not Applicable Comments: *4.  Is all your paper work processed by A.J. Baynes in a timely fashion?  Yes       No       Not Applicable Comments: *5.  Do you find our website easy to navigate?  Yes       No       Not Applicable Comments: *6.  Does your specific sales associate at A.J. Baynes contact you on a regular basis?  Yes       No       Not Applicable Comments: *7.  A.J. Baynes is always looking to improve on our service. What do you believe we need to do to better serve you? Comments: *8.  Do you currently have a communication software package? If "Yes," are you currently able to provide the 820 Remittance Advice document to A.J. Baynes? If "No," when would you expect to be able to provide the 820 via EDI?  Yes       No       Not Applicable Comments:

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